Your Questions About Direct2drive

Jenny asks…

help using direct2drive?

i bought 3 sims game. they all finished downloading. i do not know what to do now? i tried opening up the files but none of them take me to the game. i have game manager and none of my games are showing up in there. if no one answers 59$ just went to waste.

Nagesh answers:

Hello,

Direct2drive’s customer support page offers tutorials on installing their games, as well as live customer support. I recommend using this to help resolve your issues installing the game.

Hope this helps!

Http://digitalsupport.gamefly.com/

Nancy asks…

Direct2drive review good or no?

Im thinking about using this to download oblivion game of the year edition but i want to know if it is a good website to use.

Nagesh answers:

Direct2Drive is great! Ok, I may be partial because I have worked for this company for 13 years and am also a gamer.

Direct2Drive is a part of the IGN Network. Well known for service to gamers for more than a decade.

We’d be glad to have you shop with us, it’s our priviledge to serve you!

Christine Henderson
Senior Manager, Customer Service

Lizzie asks…

Direct2Drive re-download Civilization 4?

I bought Civilization 4 on Direct2Drive a little while back using PayPal, so I didnt have to make an account on their site.

I had to restore my computer, and cant seem to download it again unless I buy it again. How do I download the thing for it where it says

“Buy now” and such?

Nagesh answers:

I would call Direct2Drive and tell them that I purchased Civilization IV using PayPal, but that I didn’t create an account on the Direct2Drive website. Hopefully, you paid recently enough that they will be able to find your payment record. You should also be able to provide them with the specific information about your PayPal debit, including the exact date and amount. I would request that they arrange for you to download Civ 4 again, and that you get an access code (or whatever method they use) so that if anything else goes wrong, you will be able to download Civ 4 for a third time if necessary.

You can reach Direct2Drive at:

Voice: (415) 508-2000
Customer Support Fax: (714) 460-6798

Address:
8000 Marina Boulevard, 4th Floor
Brisbane, CA 94005

They are a subsidiary of IGN, and have several regional offices that may be closer to you.

Robert asks…

Direct2Drive.com?

I want to buy this PC game off of this site, but I was wondering; is the site is legit? It would be much easier than buying the game from a website and waiting for it to ship. If I use this site, what advice would suggest? Back it up on a CD after purchase? Thanks in advance!!!

Nagesh answers:

The site is absolutely legit. I’ve never used it myself, but that’s mostly because I’m an old fogey who likes wandering the shelves at the game store. :p I don’t know if the games can be backed up to CD/DVD, sorry. I’d recommend checking the FAQ on the website.

The only bad thing I know about Direct2Drive is that there’s something…weird…about their games. Compression, maybe? Specifically, TES4: Oblivion, when purchased from Direct2Drive.com, has something weird with it where it can’t be patched in the normal fashion…something like that. Something weird, I don’t know anything more about it than that. But to answer your original question: Yes. Direct2Drive.com is a legit website.

Susan asks…

Is direct2drive safe?

I want to purchase oblivion deluxe editon (everything addon in it)
& the only site i can find it for sale on download is direct2drive , is it safe?

http://www.direct2drive.com/3/8203/product/Buy-The-Elder-Scrolls-4:-Oblivion-Deluxe-Game-of-the-Year-Edition-Download

thanks in advance!

Nagesh answers:

Completely!

First, you can check that our site is scanned daily by McAfee.

Next, on your checkout you will see the Verisign Trusted emblem.

Last, you look at the bottom right corner of your browser, you should see a small yellow padlock showing you our site is secure.

Direct2Drive has been in business for 6 years now. It is a part of the IGN Network (quite large and well known in the gaming community).

If you have any other questions, feel free to drop by Customer Service. Http://support.direct2drive.com

Hope this helps!

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