Helen asks…
If FedEx has used all three attempts for my package, can I schedule another one?
I ordered a piece of furniture for my new apartment and each time FedEx came to deliver, no one was home to sign for it. They already used all three attempts and said that I would have to come pick it up myself. The thing is, I do not have a car or truck big enough to carry my package. Could I pay for another delivery attempt for a day that I am sure I will be home?
Nagesh answers:
Call fedex and set up a time and be there on time
Maria asks…
How long does it take for a package to arrive through Fedex?
I ordered something and the fedex tracking system said that its in the vehicle and it left at 7:33 am. I’m in California. UPS usually comes around 11am so I’m kind of confused.
Nagesh answers:
If it’s say “On FedEx Vehicle for Delivery” it should be delivered by today… Unless the package is not due for delivery. Some Fedex package arrive at the local station a day earlier and they hold the package until the due date. Check on your tracking # again, it should tells you when it’s due… FedEx usually comes to deliver package in the day time till 8pm (it’ll be depends on what time your fedex guy deliver to your area). They used to deliver package around 7pm in my area… So, check again.
Good luck
Ruth asks…
Does FedEx postmark their deliveries on the day of purchase or on the day of shipping?
I am wondering if sending a package to Fedex at the latest time possible on a Saturday (7pm) would make a difference on the postmark date stamp that they would use to mark the package. This would be for festival timely arrival purposes.
Nagesh answers:
We dont use postmarks on fedex packages
sorry
William asks…
Can I have a fedex signature required package held at the store?
I want to have a fedex signature required package held at the store. It has not arrived yet. It is international priotory.
Do I just enter the tracking number on the site and do it, or will I call them?
I am a minor, I only have my school Id. Will it sufficient to prove I’m the recipient?
Nagesh answers:
It’s tricky because you’re a minor. If by store you’re referring to a FedEx Office or FedEx Customer Service Center, you should be able to call and have them hold for pickup. I don’t think FedEx allows you to do it over the Internet yet. UPS does.
Mandy asks…
Can I use my credit card or debit card for fedex cash on delivery?
I ordered some items from a website using cash on delivery service through Fedex as the carrier. When the items arrive, can I use a debit or credit card or do I have to pay with Cash?
What happens if I pay in Cash and the carrier decides to take a chunk of it?
Nagesh answers:
No. From the FedEx web site:
“FedEx tries to contact your recipient before delivery so payment is ready. Your recipient can pay by personal check, money order, cashier’s check, company check, official check or certified check. We return payment to you the next business day via FedEx Standard Overnight® (where available; otherwise FedEx 2Day®).”
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