Your Questions About Direct Loan Servicing

Sandra asks…

My student loans are now being serviced by Sallie Mae?

I just logged in to the direct loan servicing website to pre pay my student loans for the next few months and I now have a $0 balance with this message:

Our records indicate that Account(s) *****s no longer being serviced by us. This account is now being serviced by: Sallie Mae – Department of Education Loan Services.

Uhhhmmmmmm WHAT? Why did this happen? My account was current! Idk what to do does this mean all my repayment terms have changed? Has the DLS consolidated all my loans with my other Sallie Mae loans without my permission? I’m trying to get an answer from both companies but its always a wait to talk to a rep and im on hold now.
omg. still holding. I previously owed Sallie Mae and the Federal Direct Loans programs about 10 G each.

Now the FDL says I owe them 0, and sallie mae is only giving me a total of about 13g. This is a mess. Can anyone tell me whats going on?

Nagesh answers:

Yup this is totally normal. The only thing that changes for you, is where you mail your payment to. The due date, amount, term, rate, is all the same.

Something like 80% of student loans end up at sallie mae.

Lisa asks…

anyone no any good loan companies for poor credit ratings?

im looking for a loan, but all these companies seen to offer services and just pass you on to another company. does anyone no any good companies that offer a direct loan? no ccjs or anything like that but iv missed a few payments……no judgment please! thanks

Nagesh answers:

Freecreditreport.hotusa.org – try this service to boost you credit score before getting loan. After credit repair you can get the loan with minimal interest rate.

Betty asks…

Lloyds Tsb / Loans Direct customer service number?

No matter what department at this bank i ring , i cant seem to get this number

Nagesh answers:

Hi
I used to worked for Lloyds TSB so u can dail 0845 3 000 000 and asked them to transfer to loans direct. They will transfer you there.
You can ask them for the direct no as well for future ref.

Richard asks…

Forgot to include a Form 1098-E in my amended 2009 taxes?

The Direct Loan Servicing Center (DLSC) for government loans did not send me a Form 1098-E because I paid less than $600 in education loan interest in 2009, so they either are not obligated to send it out or because I opted for electronic mailing I was expected to check their website instead for all applicable forms. But after I already electronically filed my 2009 taxes via Turbo Tax (and already received my refund), I found out that a Form 1098-E was on file in the DLSC website anyways and it indicated that I paid around $250 in interest, so I downloaded it and amended my taxes through Turbo Tax as well since they were filed electronically originally. But Turbo Tax said I have to mail in my amended tax return, as electronic amendments were not permitted, so I printed it out (1040X and all) and mailed it, but did not attach the 1098-E that I forgot to report in the first place. The reported interest of $250 on the 1098-E that I paid in 2009 increased my refund by only $75, but should I have included that Form 1098-E with my amendment or will the government already have it on file already considering it indicated on the 1098-E, as on most forms, that such info will be furnished to the IRS? I hate to be audited over an additional $75, as I was just trying to report everything properly, including the Form 1098-E which was never mailed to me due to reasons I explained earlier. Should I just mail in the Form 1098-E separately since I mailed my amendment already, or should I just wait and see if the IRS requests more information at this point? Thanks.

Nagesh answers:

No if the irs wants it they will request it

Sandy asks…

How much would one late payment affect your credit?

I pay all my bills, on time EVERYTIME. Something happened this month with my online bill pay and the direct loan servicing center didnt receive my payment. I didn’t find out about it until they sent me an email saying I was ’14 Days Delinquent’. I called and they said they never recieved an October payment so I paid it right then and there over the phone.

Now I’m panicked that this will seriously impact or tarnish my credit, which I have otherwise meticulously maintained. What do you think will happen? How bad could one late payment affect my overall score?
I’m talking about my student loans here. The direct loan servicing center is where you send payments to for federal student loans.

Nagesh answers:

According to an article on Yahoo just this week, one late payment has a negligible impact on your credit score. As the other poster noted, late payment do not show up on your credit score unless you are more than 30 days past due. Most credit reports have columns for 30, 60 and 90+ days past due and the number of times you have been late under each column. 14 days is nothing to worry about. Be glad they contacted you, sometimes you don’t know until the next statement and by then it’s to late.

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