Your Questions About Fedex

Helen asks…

How late does Fedex Smartpost deliver?

My package has been “out for delivery” since 10:41am. It’s 2:22pm now
I ordered 2 novels and 1 manga (Japanese comic book) 1 novel is over a thousand pages, the other is about 350 pages. The manga is about 200 pages. Everything is supposed to be coming in one package. Im assuming it will be delivered to my house rather than the mail box… plus i already checked that… twice.
Earlier i saw USPS and Fedex Ground trucks driving around my neighborhood. I expected to have my package delivered then, but it wasn’t.
Maybe im just being too impatient…

Nagesh answers:

Fedex smartpost is not delivered by a Fedex truck. Fedex passes the package off to your local post office. If your mail has already been delivered today and you did not get the package, it is not coming today.

Mark asks…

In transit, FedEx?? HELP please?

Aug 25, 2010 7:29 AM Departed FedEx location FEDEX SMARTPOST GROVE CITY, OH
Aug 25, 2010 1:56 AM Arrived at FedEx location FEDEX SMARTPOST GROVE CITY, OH
Aug 23, 2010 12:00 AMShipment information sent to FedEx

Its “In Transit” ever since August 25th. And today its September 1st!!
How much longer should i have to wait???????????????????????????????

Nagesh answers:

Call FedEx, provide your tracking number and ask them for an update on your shipment. There could have been an issue with your address or they could be holding the package at a FedEx location near you.

1.800.463.3339

or

Email: http://fedex.com/us/customersupport/email/index.html

Sandra asks…

FedEx???????????????????

How come FedEx hasn’t update my tracking information in 4 days?
It is August05 and FedEx has not updated the tracking information since August 1. The item remains in initiated and i havent get any information where my package is. It only saids “Shipment information sent to FedEx
Please check back later for shipment status or subscribe for e-mail notifications”

The order is by FedEx SmartPost

Nagesh answers:

What this means is : Where ever you ordered your item from has used an online program to print a address and postage label for your item, Unfortunately FedEx has not physically received that item yet for shipping. When FedEx does, you will see” Item received for shipping,” and then you will see “In Transit”. That will mean your item is on the way. In the mean time you may want to try refreshing the fedex page, or either call the place where you ordered or are receiving your package from.

Nancy asks…

is my FedEx package lost or what?

It says it was picked up on sunday then taken to a FedEx location then on monday morning it was shipped out and it says “in transit” it hasent shown up and hasnt been checked into a closer FedEx location in almost 72 hours. No other tracking info has been updated in almost 72 hours also. Whats going on? I uploaded a screenshot off my phone to show you what its telling me.

Nagesh answers:

No its not lost, it has departed the local fedex and is on its way to your cities local fedex facility to be sent to your door

72 hours of no update means its on the road and on a truck traveling to your states local fedex facility, this is completely normal to have no update for a few days as it travels from state to state, so dont worry, once it arrives at your cities local fedex, they will re scan it and it will say “arrived at destination”

This is what they mean

“Picked up” – means the package was picked up by fedex from the place you bought the item.

“Shipment information sent to fedex” – means that your shipping information ( your adress etc ) has been sent to fedex to be processed the delivery of your item to your door.

“Arrived at fedex location” – means that the package has arrived at the local fedex facility in that particular city and is getting ready to be shipped to its next destination.

“Departed fedex facilty” – means that the package has left that local fedex facility and is now enroute to the the next fedex facility, most likely the one in your city/ state.

Your item will go through another “arrived at fedex” and “departed fedex” once it arrives at the fedex in your city, which will then say “out for delivery”, the status will stay “in transit” until your package is at the local fedex in your city and is on the fedex truck to be delivered to your door.

David asks…

Fedex tracking info? please help?

Okay I ordered a package weighing 3.9 lbs from ccs.com
heres the tracking site:
http://www.fedex.com/Tracking?tracknumbers=9102144385412020376147

The estimated delivery is the 13th, but that seems a little odd because I live one hour from warrendale, PA.
its in the same state not too far and its in transit

fedex smartpost

will I get it tommarow?
Its a birthday present.

Nagesh answers:

FedEx Smartpost is an integration service between FedEx and USPS in the US. Your package will be delievered by the post office:

http://fedex.com/us/smartpost/

You should get the package earlier than estimated date, given the location of the package. Check back tomorrow and see if additional information are posted.

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