George asks…
I have direct tv, and my apartment manager disconnected it because it was installed inproperly.Who should pay?
I had my direct tv installed 5 months ago and everything was working fine till apartment maintenance came by and totally removed it and left it on the roof because they said it was not installed properly. They mentioned that it was grounded to the roof and not a pipe like it should. Direct tv says that since it has been more than 3 months it is out of warranty you have to pay 70.00 because it was tampered with. Who should foot the bill for the reinstall.
Nagesh answers:
As it was not installed correctly direct tv would have to had uninstalled then reinstalled to install correctly. Argue the point that they should pay. This has happened through no fault of yours you are not the technician.
John asks…
Buying a direct tv receiver box and card from ebay, will it work at home?
I already have direct tv at my house but only for one TV and I would like to have another box so i my wife can watch it in another room. I found some on ebay with a access card and was thinking about buying it but will direct tv charge me extra monthly? Do I need to tell them I bought new receivers so they could activate it?
Nagesh answers:
You can, but you need to be aware of a few things.
First of all, used satellite receivers often have “balances” attached to them, meaning that the former user didn’t pay everything that they owed. If the receiver is to be used again, even though it’s on another person’s account, the balance still needs to be paid. I would contact the seller on ebay and make sure that there is no balance. You can also get the receiver ID# and card ID# from the seller and contact DirecTV to find out about the balance yourself. If they say that there’s no balance, then you’re good to go.
Second, unfortunately directv WILL charge you an extra $5 a month for having a second receiver on your account. Most people mistakenly believe that this is a “monthly rental fee” for the box. That is, however, incorrect. The fee applies to any additional receiver after the first, no matter whether you purchased the receiver outright (ie. Ebay), or leased it from DirecTV (basically a loaner).
I would honestly suggest that you just switch to Dish Network, if possible. Since you would be considered a new customer, you get all of the cool stuff for free. Free 2-room DVR, free installation, free cinemax for a year, and three months free. You would have to sign a 2 year contract, but that’s pretty normal. Anywho, i only mention this to you so that you can make an educated decision.
Lizzie asks…
How do I hook up my direct tv box to my plasma lg tv?
No other things that I need hooked up, just my direct tv box! Please help party tonight! Thanks!
Nagesh answers:
This all depends on what your direct tv box has for a connection. Check the box, it should have either an RF cable, composite (yellow rca jack for video and a red and white rca jack for the left and right audio connection), component video (red, green and blue rca jacks for the video and an optical cable for the audio), or HDMI cable (carries the video and audio signal). Look on your tv to match those connection. Open your tv owners manual for direction. Hope this will help you out.
Sharon asks…
Will a direct tv receiver work in a different location if it is active?
I pay for a second HD Direct tv receiver in Texas. Is it possible to hook up that receiver in Washington State if that house already has an existing Direct TV Satellite with cables? Is it difficult to set up and do I have to activate anything in Washington or should it work since the receiver is already active? Thanks.
Nagesh answers:
Yes, if installed properly. Find a local installer: http://www.sathookup.com/washington/
Betty asks…
How do you set up a Wii on the Direct TV Converter Thing? and How do you get to the main Wii Menu?
I can’t set up the Wii controls, or find out how to get to the Wii menu from my Direct TV remote! I need lots of help!
Nagesh answers:
You don’t plug a Wii into the Direct TV converter…you plug it directly into the TV set, or get a modulator if you can only get TV channels, and have no video input jacks on your TV set.
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