Laura asks…
What is the best choice for TV and Internet in the Colorado Springs area?
As far as TV goes, Cable or Satellite? And as far as Satellite, Dish or Direct TV?
Looking for High-Speed internet in the 7MB – 10 MB range.
For both please try to include general prices, customer service experience, frequency of any service outages, etc
Thanks in advance for any feedback.
Nagesh answers:
Comcast
Sandra asks…
Why is Dish network customer support so crappy?
I have been trying to get a refund since Aug 9th from there on a DVR I returned and all I keep getting is a runaround.
They always say we are working on it and call back in 7-10 days, sort of getting old dealing with them.
Anybody ever have the same problem?
Also if you notice on their 800 number it says, #1 in Customer service, wonder who they surveyed to get that.
1 person, I am giving serious thought to switching to Direct TV. I have heard a lot of good things about them.
Comments…Suggestions.
Nagesh answers:
I feel you! I switched to Direct tv myself, after I wanted to up grade they were gonna hose me down on service charges and new equip etc.. I said forget it I was a customer for 5 yrs never a late payment. I guess that doesn’t count for much any more.
Ps whren I switched I got 1 of those DVD portables it’s cool 20 bucks shipping all the bells a whistles good luck.oh and the installers were real nice .
Jenny asks…
What are the best cable/satellite TV and high speed internet providers in Pasadena, CA?
Hello everyone. I’m moving to Pasadena, CA (91101) from the Midwest toward the end of this month. In the Midwest, we have Charter for Internet and though the actual speed is great, the customer service and reliability has been an issue.
We have Charter for regular cable TV as well, but we want to make the switch to HD service. How’s satellite service (Dish Network or Direct TV) in the area?
Thanks!
Nagesh answers:
You can find local Dish Network and Directv satellite tv installers and Retailers in Pasadena, CA 91101 and nationwide at: http://www.sathookup.com/satellite-network/index.php
Just do a search by zip code and they connect you to local installers.
To find Local satellite internet providers for Wild Blue or HughesNet go to:
http://www.sathookup.com/satellite-network/satellite-internet-providers.php
If you want DSL, Cable or any other tv , internet, or phone services go:
http://www.KingofCable.com
They are both great sites that show you your available options so you can pick what’s best for your needs.
Joseph asks…
what internet service provider is the best? can you recommend a provider?
dish, att direct tv or someone else. am looking for an internet srvice provider that has good pricing for their speeds, reliable, and good customer service, and timely service if something is not working, who would you choose?
dish does offer internet i got their adds, but sorry direct tv does not.
Nagesh answers:
Unfortunately, it’s not possible for us to tell you what ISP to get because the answer rests with what providers are in your area where you live.
I use ATT and their DSL is absolutely lightning fast. I have NEVER had any problems with them. I used to use my local cable provider for internet and it was a nightmare dealing with their sluggishness. If you have access to ATT where you live, that would be my suggestion.
Paul asks…
How do you like your Direct TV service?
My family is considering switching to Direct TV for our television, phone and internet services. I would like to hear from people who have have the Direct TV “bundle”. How would you rate the services? Do you experience much interruption? How is the computer speed and reliability? How are the rates for long term customers….do they go up signifigantly?
Nagesh answers:
I hate our direct TV service. Its always messing up especially on cloudy days. My family members always tell us their direct TV sucks to. Their customer service is awful so whenever there is a problem I try to fix it myself so I can avoid customer service at all costs. I was going to order a movie once I asked her what the move cost. I was calling by phone. She asked me if was interested in buying the movie, I asked her what other movies there were and she just hung up on me
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